In short, the Mail Queue Manager feature in WHM is a handy tool that allows us to view, delete, and attempt to deliver queued emails that have not yet left the server. Multiple frozen emails in the queue may indicate an issue that requires further investigation, such as a remote mail server blocking the mail transaction. Forcing a delivery attempt of a frozen email will also unfreeze the selected email. Once unfrozen, the email will attempt to send during the next queue run. To unfreeze an email, click the second icon under actions. These are emails that failed to deliver after multiple attempts, so in order to help the queue continue to run efficiently, the system will ‘freeze’ these emails. We may see emails listed as Frozen under the Status column.
Alternatively, we can remove all queued emails by clicking Delete All. We can either select each email that we need to remove and then click Delete Selected. Multiple emails can be deleted from the queue using the main page of the Mail Queue Manager. To delete an email currently in the queue, we can view a specific email using the instructions above and then click Delete Message. The option Deliver All will attempt to send out all emails currently in the queue. We can also select messages from the main page of the Mail Queue Manager and click Deliver Selected. We can view a specific email and click Deliver Message Now to attempt delivery of the message.
To automatically select the default columns, click Reset to Default. To hide information from the table, deselect the checkbox. To add columns, perform the following steps:Ĭlick the icon in the top right corner of the results table, and select the checkbox for the information that we wish to view in the table. We can add columns to the results table to view more information. When this report displays, we can also perform the actions like Delete Message, Deliver Message Now ad Return to Mail Queue.
eml format, or view the email’s extended headers and control data.īy default, the system sorts results for your query into seven columns.
This will display the email’s simple headers, text content, and provide us with options to delete the email, attempt delivery, download the email in. To view an email currently in the queue, under the Actions column, click the magnifying glass icon. Once we have input the text to search and selected the filter options, click the Run Report button. WHM only retains this data for 10 days, so email outside of that time frame will not be included in the search results. This will filter the search results down to emails that fall within this time frame. The search filter also includes a section to select a particular time frame by entering a Start Date and End Date. A point to note here is that the search feature does not search the body of the queued messages. The No Filter can be used if we do not want to restrict the search to one of these specific options. The options to Search Sender, Search Recipient, or Search Message-ID and No filter option will be available under this dropdown. To search for one of these options, select the corresponding option from the Select Query dropdown menu next to the text box. We can input either a Sender, Recipient, or Message-ID to filter through the queued messages.
The main page of Mail Queue Manager offers a section to search through these queued emails. Search for Queued Emails in WHM Mail Queue Manager Let us now look at some of the available options in the Mail Queue Manager. The Mail Queue Manager is available under the Email section in WHM. The Mail Queue Manager feature in WHM allows us to view, delete, and attempt to deliver queued emails that have not yet left the server. Let us today discuss the different tasks that we can perform with Mail Queue Manager in WHM. Mail Queue Manager in WHM is a handy tool to analyze mail deliverability issues.Īs a part of our Server Management Services, we help our Customers to fix email related errors regularly. Webmasters and website owners often require to analyze the server logs for details on queued emails.